Customer relationship management (CRM) systems are used to compile, manage and analyze information on all interactions with customers across multiple channels in order to personalize the customer experience and improve business relationships with customers in marketing, sales, and customer service.
Spinbig has helped companies improve their business efficiency with the full cycle of CRM development Spinbig CRM developers will help you get rid of insufficiently digitized processes, improve sales, and increase the efficiency of your marketing and customer service teams with tailored-made CRM.
Implies investigating your business objectives and suggesting ways to address them with CRM functionality.
Means tailoring your CRM solution to your business goals with customization, or building custom functionality from scratch.
Implies checking that the CRM functionality works as required, spotting bugs and deficiencies in the system.
Implies defining a change strategy and steps to make changes safely and avoid unwelcomed consequences a change process can entail.
Is transferring your data into a new CRM solution without data loss, corruption or impact on your live business processes.
Implies transferring the CRM solution to the production environment where end users can exercise its capabilities to the full.